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WittySparks / Archives for Robin Singh

Robin Singh

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About Robin Singh

Robin is a Technical Support Executive with a combined experience of 6 years. He currently works with Live2Support - a live customer and sales chat software by ProProfs.com. In his free time, Robin enjoys reading and traveling.

Why Your Call Center Needs Knowledge Management Now!

Updated: August 26, 2022 by Robin Singh

When it comes to call centers, knowledge management is almost exclusively used for providing valuable information to agents that they can use to solve customer problems.

Topic: Business

Use eLearning Authoring Tools to overcome business challenges

Updated: January 31, 2022 by Robin Singh

Looking the new generation of eLearning authoring tools? These tools foster employee collaboration as well as cutting costs.

Topic: Business

Things To Consider When Building Your Knowledge Base System

Updated: September 9, 2022 by Robin Singh

When building your own knowledge base, it is highly important to consider all of these things mentioned here.

Topic: Software

Learn, Grow & Earn More with Live Chat for Your E-Store

Updated: January 31, 2022 by Robin Singh

So, the following post will explain all of the benefits of the live chat and how it helps both your website and your business in general.

Topic: eCommerce

How a Knowledge Base Can Offer Great Customer Service

Updated: January 31, 2022 by Robin Singh

Work hard enough to get people to listen to you and take in whatever you are offering through your knowledge base.

Topic: Customer Experience

10 Popular Wiki Software Solutions for Corporate Websites

Updated: January 31, 2022 by Robin Singh

Software is necessary for good customer satisfaction; let’s see your options in the wiki software sphere.

Topic: Open Source

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