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WittySparks / Archives for Robin Singh

Robin Singh

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About Robin Singh

Robin is a Technical Support Executive with a combined experience of 6 years. He currently works with Live2Support - a live customer and sales chat software by ProProfs.com. In his free time, Robin enjoys reading and traveling.

Why Your Call Center Needs Knowledge Management Now!

Updated: May 15, 2023 • 4 min read

When it comes to call centers, knowledge management is almost exclusively used for providing valuable information to agents that they can use to solve customer problems.

Topic: Business

Use eLearning Authoring Tools to overcome business challenges

Updated: May 23, 2023 • 4 min read

Looking the new generation of eLearning authoring tools? These tools foster employee collaboration as well as cutting costs.

Topic: Business

Things To Consider When Building Your Knowledge Base System

Updated: July 23, 2023 • 5 min read

When building your own knowledge base, it is highly important to consider all of these things mentioned here.

Topic: Software

Learn, Grow & Earn More with Live Chat for Your E-Store

Updated: May 20, 2023 • 4 min read

So, the following post will explain all of the benefits of the live chat and how it helps both your website and your business in general.

Topic: eCommerce

How a Knowledge Base Can Offer Great Customer Service

Updated: May 20, 2023 • 4 min read

Work hard enough to get people to listen to you and take in whatever you are offering through your knowledge base.

Topic: Customer Experience

10 Popular Wiki Software Solutions for Corporate Websites

Updated: June 8, 2023 • 4 min read

Software is necessary for good customer satisfaction; let’s see your options in the wiki software sphere.

Topic: Open Source

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