Organizations are using AI to enhance their different work processes. Here’s how you can improve your recruitment process by opting for chatbots in the HR department.
Chatbots
Which one to prefer: Chatbots or the Customer Service Agents?
Chatbots are machines answering customer queries. In this article, we are going to understand what chatbots are and how it has impacted customer service executives.
A detailed review of Acquire – learn how to use Acquire Live chat & Co-browsing
If you think customer service is basic, you have some catching up to do. Providing excellent service customers desire isn’t something you can do all by yourself.
Top Technology Trends That Will Impact Business Communication
The year 2018 was marked “The Year of Intelligence” because of the numerous achievements and changes it brought our way. These continual changes in technology and how they continually improve our lives is exciting.
Five Popular Brands That Use Chatbots
Chatbots were introduced in the middle of the 20th century. Alan Turing was the main “culprit” behind them as he was the guy who asked whether machines can win a game called the “Imitation Game”.
5 AI Chatbots Trends Dominating in 2018
Chatbots when used correctly can make a remarkable difference to the buyer’s journey and save some cost on hiring customer sales representatives.