If you think customer service is basic, you have some catching up to do. Providing excellent service customers desire isn’t something you can do all by yourself.
Check this awesome infographic on 5 major advantages of live chats over other customer care channels (like email, phone support, emails).
Live chat software is transforming the way businesses build relationships with consumers. And expectations are growing.
We are showing you some of the most inappropriate behaviours of live chat operators that may radically decrease your customer satisfaction and therefore, sabotage your business.
In this article we will talk about the three most important features of Live Chat that make this software incredibly useful for so many business establishments.
So, the following post will explain all of the benefits of the live chat and how it helps both your website and your business in general.