At its surface, a database is a collection of raw facts, whereas a knowledge base stores useful information as solutions to problems, facilitating quick search and reuse. But there’s more to them than that. Let’s find out.
How to boost in-app engagement with customer retention strategies?
Every business wishes to retain their customer. Have a look at some of the exclusive customer retention strategies to boost your in-app engagement.
A detailed review of Acquire – learn how to use Acquire Live chat & Co-browsing
If you think customer service is essential, you have some catching up to do. Providing excellent service to customers’ desires isn’t something you can do all by yourself.