At its surface, a database is a collection of raw facts, whereas a knowledge base stores useful information as solutions to problems, facilitating rapid search and reuse. But there’s more to them than that. Let’s find out
A detailed review of Acquire – learn how to use Acquire Live chat & Co-browsing
If you think customer service is basic, you have some catching up to do. Providing excellent service customers desire isn’t something you can do all by yourself.
