At its surface, a database is a collection of raw facts, whereas a knowledge base stores useful information as solutions to problems, facilitating quick search and reuse. But there’s more to them than that. Let’s find out.
Every business wishes to retain their customer. Have a look at some of the exclusive customer retention strategies to boost your in-app engagement.
If you think customer service is essential, you have some catching up to do. Providing excellent service to customers’ desires isn’t something you can do all by yourself.