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Nikola Baldikov

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About Nikola Baldikov

Nikola Baldikov is a Digital Marketing Manager at Brosix, specializing in SAAS marketing, SEO, and outreach strategies. Besides his passion for digital marketing, he is an avid fan of football and loves to dance.

Six Ways You’re Using Instant Messaging Wrong, And How It’s Affecting Customer Success.

Updated: May 26, 2023 by Nikola Baldikov • 6 min read

How to use instant messaging as an effective tool to maintain customer success. Keep customers coming back to your business.

Topic: Customer Experience

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