Finding the Best Shipping API for eCommerce

Shipping API for eCommerce

When it comes to considering the bits required to set up an efficient eCommerce solution, the shipping API becomes the backbone of a successful operational ecosystem.

Businesses often wonder how a Shipping API for eCommerce can be a useful component in the eCommerce expansion for larger grounds. In simpler words, a shipping API for eCommerce is nothing but a cloud-based solution that intends to simplify the shipping process for customers and businesses alike.

How can a shipping API empower eCommerce business?

With the right API, ecommerce businesses can automate the shipping ecosystem with real-time tracking capabilities, and cost savings.

As a result, merchants can eliminate tedious paperwork while enhancing the shipping process.

However, when it comes to selecting the right API, it is highly crucial for eCommerce businesses to make every possible effort to select the right option for their business operations. 

It is extremely important for businesses to invest in the right API to maximize efficiency in the shipping process and improve customer satisfaction. 

Making the right decision involves multiple steps and to help you remove the clutter of the extended manual process, we have brought this blog to you today.

Let’s take a look and make the smart decision-making for your next shipping API selection.

Benefits of Shipping APIs in eCommerce

The shipping APIs have not just one but multiple benefits, such as:

Returns Management

Using Shipping API for eCommerce ensures an efficient returns policy for eCommerce businesses, allowing customers to track the packages and build automated returns procedures. 

It is very obvious for the eCommerce platforms to experience returns from customers, due to any reason.

This is where shipping API comes into practice and generates return labels and notifies customers of their returns. As a consequence, customers can return their products and manage the returns without involving a time-intensive process.

Global Address Validation

The global address validation enables eCommerce retailers to deliver the packages to the right address and improve their customer service experience by mitigating the risks of delivery delays.

And shipping APIs are capable of verifying, formatting, and standardizing valid addresses worldwide, as a result, delays are avoided due to incorrect or incomplete addresses. 

Real-Time Tracking

Customers prefer to keep track of their packages and need to know the whereabouts of their parcels from pickup to delivery destination. 

With the help of real-time tracking, it becomes a super-smooth journey for the customers to check where their parcel is and what is causing the delay, if need be. 

This can be made possible using shipping APIs that allow customers to track their orders using tracking numbers provided by carriers and other affiliated shipping companies.

These updates are carried out in real-time enabling customers to attain the right and most accurate information about their orders with shipping API integration.

Price & Transit Calculation

It is vital for eCommerce companies to accurately track the shipping cost and transit time, however with manual intervention, this needs to be addressed. 

However, using Shipping APIs allows businesses to accurately and quickly calculate shipment rates and transit times.

With such APIs, businesses can access a vast range of shipping options and compare the available options so that the best choice can be made.

How to select the shipping APIs?

There are multiple steps that are involved in selecting the right shipping API, and those steps are:


When it comes to eCommerce, scalability is the prime factor that remains intact with the demand of users. 

Hence the chosen shipping API must have the required functionality that ensures efficient scalability with time without involving any complex structure.

Multiple Features

Yes, it is highly recommended for the ideal shipping API to offer multiple carrier options, track numbers for all shipments, real-time shipping rates, and delivery dates. 

It is highly significant for a shipping API to support multiple features including international shipping support with label creation and printing.

These features remove the clutter of hassled shipping and ensure a seamless shipping ecosystem is created for customers to relish the shipping process.


Every business is different with different needs and requirements, hence a shipping API must offer customization allowing businesses to tailor the shipping experience to their unique needs and goals. 

This helps eCommerce businesses to adjust the business such as custom shipping rules engine, weight and dimensional calculations, customer notifications, order tracking, and much more.

Compatibility with existing tech stack

Every eCommerce business is backed by a working engine that supports different operations, which consists of a variety of technologies. 

Considering the technical inclusion, it becomes impossible for businesses to remove or change their existing technical stack.

Thus it is highly recommended that businesses look out for a suitable eCommerce shipping API that is compatible with their existing tech stack. 

It enables other online services to run efficiently behind the scenes and improve operational efficiency to a larger extent.

You must ensure that selected shipping API functions and integrates with the existing systems, such as payment, checkout, and customer relationship management (CRM) platforms.

Customer Support

Customers derive from different regions and countries with different time zones, which means eCommerce retailers are in constant need of customer service to resolve their queries and concerns. 

This is the reason customers always opt out of API that comes packed with around-the-clock customer support.

Leveraging technological advancements shipping API can handle customer queries and resolve the issues promptly.


Indeed, the cost is a challenging aspect of the shipping process and varies remarkably from one provider to another.

Therefore, it is essential to dive deeper and find out how far your selected API provider is offering competitive pricing and discounts on bulk orders.

You must look out for the options that come with flexibility in the pricing module enabling eCommerce businesses to meet the scalability demands effortlessly.

As an eCommerce company, you must check out if there are any sort of hidden costs, such as delivery charges, fuel surcharges, and other incidental costs.

It is important to look out for such aspects as they can increase the shipping cost to a higher volume which may incur a cost on your planned shipping process.

Reliability & Security

Customer data infringement cannot be afforded by eCommerce retailers, as it not only validates their efficient delivery system but also ensures that customer data is not violated against unauthorized access. 

Therefore, every shipping API must contain security features such as authentication, encryption, and authorization. 

At the same time, API must be able to detect and respond to any suspicious activity so data remains secured and safer from any cyber threat.

Final Thoughts

Shipping APIs can bring immense scalability, flexibility, and cost savings features to elevate the user experience through eCommerce business.

It further helps eCommerce businesses to strengthen their customer relationships with an incredible order fulfillment system and prioritize borderless eCommerce solutions while making the shipping process seamless from start to finish.

At the same time, businesses must invest heavily in eCommerce website development services to build a robust platform to address their customer demands.

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