• Skip to primary navigation
  • Skip to main content
  • Skip to footer
WittySparks Logo White

WittySparks

Ignite Your Thoughts

  • Topics
  • Reviews
  • Subscribe
WittySparks / Business / eCommerce / E-Commerce Tech Makes Online Shopping a Breeze
E-commerce online shopping is a success factor

E-Commerce Tech Makes Online Shopping a Breeze

eCommerce December 24, 2014 by Nishitha

If you’ve been browsing and buying online, you’re in good company: according to ComScore, 2014’s Cyber Monday online sales topped $2 billion, setting a single-day online sales record.

E-commerce sales records were also broken during the weekend leading up to it, with consumers spending 26 percent more than they had on the same weekend in 2013. Cyber Monday has become an international event, with Canada, England, and much of Europe taking part in it, reports Shopify.

Social Media and Mobile Technology Drive Online Selling

Events like Cyber Monday wouldn’t exist, of course, without technology. And it’s social media that’s driving a lot of the commerce, says Spredfast, which measured consumer conversations about Black Friday and Cyber Monday on Twitter and Facebook. According to Forbes’ report on Spredfasts’s findings, Black Friday chatter on Facebook was double that in 2013 as brands used it to drive sales. Strangely, Cyber Monday does not get as much chatter but still shot up 75 percent from 2013 levels.

IBM studied Cyber Monday trends and said it could also be called Mobile Monday. Forty-one percent of all sales that day were conducted through mobile devices—a 30 percent increase over 2013 and amounted to 22 percent of all cyber sales. Clearly, some online merchants have made the necessary software investments to ensure that their sites are mobile-friendly for browsing and shopping.

Simplify Checkout to Reduce Abandonment Rates

In early December, practical E-commerce reported that shopping cart abandonment rates were high for 2014 to date, averaging over 70 percent. IBM’s Cyber Monday data was slightly lower, with an abandonment rate of 68 percent. Does this sound familiar? If so, what’s going on?

Perhaps you’re trying to collect unnecessary data to get as much customer information as possible. But if sales are your ultimate goal, simplify the checkout process. For example, there are better security measures than CaptchaCode. It says Practical E-commerce can be difficult for some people to read, particularly if they are purchasing through a small-screen device.

Nobody wants an unsolicited sales call, so don’t require customers to leave a phone number. And for goodness sake, if you take the standard credit cards, don’t ask customers to identify which one they’re using the validation system does this.

It may be time to look for a point of sale (POS) or billing system like Chargify that minimizes hassle for customers, particularly those returning to the site. Chargify’s customer management tools let each customer decide if they want data like addresses and credit cards to be stored and whether to email. It can also integrate with existing e-commerce software and platforms like Shopify, provide coupon redemption, and calculate shipping and tax information.

E-Commerce Software: Better Than Catalogs

Today’s e-commerce software does much more than offer displays like a catalog: it allows customers to sort and compare products, keep a wish list, and save shopping carts for later purchase. For merchants, they provide space and design for blogging, links to social networks, and opportunities for customers to sign up for emails.

Reviews.com gives high marks to e-commerce software that provide these services, too:

  • Analytics and reporting.
  • Marketing support, including email and blogging capabilities.
  • Order management.
  • Payment, particularly single-page payment.
  • Product placement.
  • Shopping cart.
  • Mobile-friendly for customers and merchants.
  • Security.
Appreciate your opinion on this topic on social media by tagging us @wittysparks
  • LinkedIn
  • Twitter
  • Like
  • Pinterest

Related Topics

  • Start your own Online Store with WixStores
  • Online shopping sale at Flipkart.com and Snapdeal.com – 6th October 2014
  • How to Use IoT in Retail and eCommerce
Launch Offer
Rocket.net - Managed WordPress hosting
Rocket.net - Managed WordPress hosting
$1 for first month, $25/month

A highly secured WordPress hosting platform powered by Cloudflare enterprises with customized services for agencies, eCommerce, and small businesses.

  • PageSpeed Guarantee
  • Ultra Secure Platform
  • FREE Migrations
  • Automatic Updates
Try for $1.00 Our Review
We earn a commission if you make a purchase, at no additional cost to you.

Our Favorite Tools

Semrush - SEO and Marketing Tools
Semrush - SEO and Marketing Tools
$119.95/mo
Try for FREE Our Review
Semrush - SEO and Marketing Tools
Lasso - All-in-one Affiliate Marketing Plugin for WordPress
$29/month
Start Free Trial Our Review
Semrush - SEO and Marketing Tools
Grammarly - AI-powered writing assistant
$12.00 / month
Try for FREE Our Review
Previous Post: « Five Money-Saving Tips for Christmas Shopping
Next Post: Self-Driving Cars; What’s the point? »
Profile picture for Nishitha

About Nishitha

Co-founder of WittySparks
WittySparks Staff

I am done with my Physiotherapy Graduation. And I always try to share Health and technology tips with people. Apart from Physiotherapy and being a tech savvy, I do explore more on Technology side and I keep sharing my findings with wider audience.

View all posts by Nishitha
  • LinkedIN
  • Twitter

Footer

Search

Exclusive Coupons

  • Moqups Review - Use coupon code “WITTYSPARKS" for 20% off or "PARTNERS50" for 50% discount on all plans.
  • Serpstat Review - Use coupon code "wittysparks_discount" for 30% off.
  • WPForms Review - Use coupon code "WITTYSPARKS" for 50% off.
  • WPPayForm Review - Use coupon code "wittysparks" for 10% to 40% off.

Affiliate Disclosure

If you make a purchase from WittySparks links, we will receive a small commission. See our Affiliate Disclosure.

Sponsors

Partnered with FreePik to use the licensed images.

turn to dhgate for smartphone

Follow Us

  • Facebook
  • Twitter
  • Pinterest
  • LinkedIn
  • Instagram
  • YouTube
  • RSS

Copyright © 2022 · Hosting sponsored by Rocket.net (Affiliate link)

  • About Us
  • Contact Us
  • Privacy Policy
  • Affiliate Disclosure