Omnisend Review: The truth that no one is talking about!

Omnisend – Your Marketing Automation

A centralized system for managing your social media, SMS, email marketing, and growing your online presence.

Try Omnisend for FREE

Just like any other tool, Omnisend too has some pros and cons. Before diving deep into the Omnisend Review, let’s check them out.

Omnisend Pros and Cons

Pros:

• It’s a perfect tool to market your online shop. It’s loaded with all the features you need to automate your marketing.
• You can save a lot of time by automating your eCommerce marketing tasks.
• It offers a multi-channel marketing feature that you can use to market on platforms like SMS, emails and social media.
• Omnisend is powerful without being clunky and effective.
• It offers native integration with multiple eCommerce platforms like WooCommerce and Shopify.
• Omnisend’s free plan offers up to 500 emails per month to 250 contacts, which is more than enough for a small eCommerce store.
• Omnisend customer service is excellent.
• They also have various holiday-themed pop-ups and templates. This includes Mother’s Day, Valentine’s Day, Black Friday, the 4th of July, and more.

Cons:

• It’s available in English only, so non-English speaking users can not use it effectively.
• It cannot monitor subscriber’s social media accounts.

The number of people shopping online is growing exponentially. So eCommerce is a place where there are infinite opportunities. But, as thousands of eCommerce websites are popping up like mushrooms, it’s becoming increasingly challenging for the players to market their products.

In such a scenario, an eCommerce marketing automation tool can come in handy. If you have an eCommerce business, you might already have used a few or you may have heard about them. Today, I am going to discuss one such tool here.

As you might have already guessed, this is a detailed Omnisend Review. In this Omnisend review, I will explain what Omnisend is, what its best features are, and whether Omnisend is a suitable tool for your eCommerce marketing campaign.

Let’s dive in.

What is Omnisend?

Ominsend is a full-spectrum eCommerce marketing automation tool. Launched in 2014 as Soundest, this tool now caters to the marketing needs of more than 150,000 eCommerce businesses. Omnisend enjoys a 4.8/5 rating on Shopify, which is no small feat.

This tool is specifically designed to help eCommerce businesses of all shapes and sizes. Whether you’re running a multi-national eCommerce brand or you’re a solopreneur, Omnisend has you covered. Since its launch in 2014, it has rapidly become an industry favorite by offering quality services to its users.

What can you do with Omnisend?

Omnisend is an eCommerce marketing automation tool. You can create compelling and personalized emails for marketing. There are a lot of email templates available for this. You can also create powerful lead generation forms and eCommerce marketing automation features.

If you want to expand the scale of your marketing beyond emails, Omnisend has a solution for that. You can easily integrate it with your SMS marketing campaigns or Facebook Messenger.

Moreover, Omnisend is equipped with arguably the best reporting and analysis functionality among all the eCommerce marketing automation tools.

In short, Omnisend is a comprehensive tool that will help you manage all your eCommerce marketing needs single-handedly.

What are some of the best Omnisend features?

Now, let’s take a look at some of the best Omnisend features that make it the right choice for eCommerce businesses.

Intuitive Email Marketing

Email marketing is one of the best ways for eCommerce brands to showcase their products and attract more customers. So it goes without saying that Omnisend email marketing has to be impeccable. And it is!

There are hundreds of attractive and attention-grabbing email templates available with Omnisend. You can easily customize them to suit your needs. Using a variety of add-ons like scratch cards and discount coupons, you can create a highly intriguing email that your customers receive.

Marketing Automation

Once your eCommerce business starts growing (which definitely will), it will not be possible for you to engage with each customer personally. But having a personal touch with customers is vital to offering them a great shopping experience. Solution?

Enter Omnisend! You can automate a significant portion of your eCommerce marketing with Omnisend. For example, you can create personalized welcome emails for new customers, emails thanking them for shopping with you, or even automated replies to some of their queries.

There is a wide range of intelligent triggers that you can use to automate communication with your customer, offering them a memorable shopping experience.

In-depth Reporting

This is the best feature of Omnisend. Keeping a vigilant eye on your campaign performance is vital when running a marketing campaign. With Omnisend, you get detailed reporting for each marketing campaign, allowing you to dig deeper into this data to analyze how well customers respond to your campaigns.

Omnisend also offers you well-compiled data and customer information like their demography, gender, age, language, region, shopping habits and much more.

You can use these reports to craft customized email marketing campaigns that deliver exceptional results carefully. If you need more detailed information about your customers, you can drill down with more advanced reports.

Personalization to the core with Smart Segmentation

As I mentioned above, a personalized shopping experience is a great way to offer a memorable shopping experience to your customer. For this, Omnisend offers you the Smart Segmentation feature.

This feature segregates your email lists into multiple divisions based on your customer’s profile. For example, people from a specific region like to buy product A from your online store.

Furthermore, you can create personalized emails that showcase relevant products to them. This can significantly boost your sales as you are doing targeted marketing. 

You can also use “auto-renewed” segments that help segregate your customers based on multiple behavioral patterns.

Powerful Lead Generation Forms

Lead generation is at the core of every marketing campaign. Using Omnisend Lead generation forms, you can give a much-needed bump to this task. Omnisend allows you to create simple signup boxes for lead generations or pop-up widgets that can gather emails quickly.

Each form can be customized as per your needs and your target audience. During my Omnisend Review, I experienced that these lead generation forms are very effective at collecting data.

Product Listing

Well, this is a unique and fun-to-use feature that I came across during this Omnisend Review! It works very simply and yet effectively. While creating an email for a particular product, search it on your store, automatically insert it into your newsletter or email and hit send!

Omnisend will automatically add all the product descriptions, images, titles, price and brand colours in the email or the letter. Your audience will get a crisp and beautiful piece to look at.

Multi-channel marketing campaigns

You should not limit yourself to a single marketing channel as a marketer. And that’s what Omnisend suggests! Using Omnisend, you can create personalized marketing campaigns for multiple channels like SMS, Social Media, Push Notifications and Emails.

Deploying such a wide range of marketing campaigns ensures you reach out to a broader audience that will offer you better conversions.

Easy Integration

One of the best features of Omnisend is that it can intuitively integrate with multiple apps. So if you want to use a specific feature that’s not included with Omnisend, you can integrate it with another app with that feature and you are good to go!

For example, it offers single-click integration with eCommerce platforms like WooCommerce, Shopify, or popular tools like Gorgias, Yotpo and much more. This will surely give your marketing campaign an edge.

Apart from the features mentioned in this Omnisend Review, there are loads of additional features that Omnisend offers users.

Why am I personally using the Ominsend?

I have already mentioned the best Omnisend features above in this Ominsend Review. Now, let me explain the reasons why I am personally using this tool.

• The user interface is immaculate and clutter-free
• It takes just a couple of minutes to set up and configure the whole tool
• The email marketing automation feature is excellent
• You can create personalized emails for a group of customers using segmentation
• You can create and edit impeccable emails using the ready-made templates
• Pop-up widgets and Signup boxes look very attractive and deliver necessary results
• It comes with an exciting “Wheel of Fortune,” which is a lead form that users spin to win!
• Quality email templates that can attract and engage your customers
• Easy integration with various eCommerce platforms like WooCommerce, Magento and Shopify
• Multi-channel marketing campaigns designed using Omnisend are beneficial

What are some things I didn’t like about Omnisend?

Although Omnisend is one of the best email marketing automation tools available in the market, there are some things that I didn’t like during my Omnisend Review.

• Unreliable Updates: Some users have suggested that Omnisend releases some updates without letting the users know. This kind of unannounced rolling out of updates can confuse the users and might temporarily interrupt their work. Although these complaints were scarce, paying attention to them is essential. Personally, I have not encountered this issue as of now.
• Expensive: There are two paid plans for Omnisend, one is Standard and another is Pro. The Pro plan is quite expensive compared to the Standard plan, and there is no significant difference in the feature. So if you are planning to buy a paid plan, I recommend you try both via a 14-day free trial.
• Frustrating Social Media Campaign: This is the most significant thing I disliked about Omnisend. Every time you start a new Social Media Campaign, you must add all the details again and again.
• Limited Design Options: Although numerous well-designed email templates exist, the number is low compared to the competitors.

Omnisend Pricing

Omnisend is designed for eCommerce platforms and the pricing reflects this. The Omnisend cost is quite flexible and you can choose from three plans, Free, Standard and Pro. All plans are priced based on your contact list size and specific needs.

The best part is that there are no fixed number of contacts for each plan. So, if you buy a Standard plan with 500 contacts, you will be charged $16/month and if your contact list size is 5,000, you will have to pay $81/month.

Such a pay as you grow pricing model is great for small and medium businesses. You can check out the detailed pricing.

What are Omnisend Alternatives?

After going through this Omnisend Review, if you are looking for some Omnisend Alternatives, here is the list that you can check out:

• Sendinblue.
• Klaviyo.
• ActiveCampaign.
• Drip.
• Ortto.
• GetResponse.
• SharpSpring.
• Dotdigital.

My Final Verdict

After analyzing Omnisend for a detailed review, I can say it’s a must-have tool for all eCommerce store owners. It will do all the heavy lifting for your email marketing and will help you grow your sales. I am personally using this tool and hence, I will surely recommend it.

If skeptical about the tool, you can try a free Omnisend account. I hope this detailed Omnisend Review will give you much-needed information on it. If you want to read more about other tools, you can explore our product reviews page.

FAQs