Managing customer friction can be a pain for customer support and sales teams. Here are 8 actionable steps to reduce friction using self-service software.
About Apoorv Bhatnagar
Best SAAS Affiliate Marketing Programs
A well-researched list of the best players in the SaaS Affiliate Marketing Programs for you to choose from!
How Improving Customer Experience Metrics Increases User Retention
Without healthy retention, you don’t generate revenue, you’re less likely to get referrals, and you’ll spend a lot more money on acquisition.
Unsaid Rules of Customer Service
Some rules of customer service have stayed there since times immemorial whereas, other rules have also been added during this time.
How Cloud Computing Is Redesigning the Way Businesses Function
Cloud technology has spun and accelerated newer technologies to intensify the speed of the productions at all levels for humankind.
8 Must-Have Tools For Small Businesses To Scale Their Business
Have a small business? Then you have to adapt yourself with latest technology. Here are top tools for streamlining your business career.
How is the resume parsing tool is beneficial for small scale business
Whenever candidates apply online, resume parse simplifies them into a digital format which is easy to read and use, which helps to build an image in the competitive market.
Best Paid Time Off Policies That Every Business Owners Should Know
Among the list of several other employee benefits rendered by the organizations, there is Paid Time Off or Personal Time Off.
Four Digital Tools That You Should Consider As a CIO
In spite of the growth of other mediums like texting, social media and video conferencing, 67 percent of all business communications still happens through voice calls.
7 Ways Your Business Can Adopt Automation Today
Automation can be deployed in business in numerous ways. Technologies like live chat and IVR system are typically used in many companies.
How To Use Session Replays To Increase Website Conversions
eCommerce Directors, Product Managers, and almost everyone in the online business fields realize the importance of searchable session replay.
What is Conversion Rate Optimization? Why it is Important?
You want to harness from your online marketing efforts? The benefits of incorporating conversion rate optimization can never be overlooked.
Email Marketing? How It Is Important in Marketing Automation?
Email marketing is the process of using emails to promote products or services offered by a company. By doing email marketing companies also try to build a good relationship with prospective leads and existing customers.
10 Essential Marketing Analytics You Can Only Get with Automation
Marketing and Analytics go hand in hand. Analytics is helpful for implementation, assessment and to regulate the marketing strategy.
How Marketing Automation Transformed the Sales Funnel
Do you want to know how marketing automation has transformed the sales funnel? You should also consider the interaction and engagement with your customers and prospects and how they influence their movement in the direction of conversion.
